Here are some questions that come up fairly often. If your question is not here, then please email us at firstname.lastname@example.org
Q: What do I need to bring?
A: Check out our Gear List page for more information
Q: Will I get wet?
A: Yes, when you get into and out of the kayak. You will only get wet to the middle of your shin.
Q: Can I just do a half day?
A: Yes you can. We have half day rentals and guided trips available. Please enquire for availability.
Q: What bikes do you have?
A: We use Specialised Bikes for all our biking trips. We have the Rockhopper 29ers and the Pitch 650B which has 27.5 wheels. We also have a few bikes available for children. Please enquire for sizes.
Q: Can my children go kayaking?
A: Yes, we have family friendly sit on tops kayaks for children aged 4 – 14yrs that can be hired for an hour upwards. Visit our Family Adventures page for more information. We can do guided trips in the sea kayaks for age 8yrs and above. Minimum age for rentals of the sea kayaks is 14yrs.
Q: Where is your base?
A: We are located at 8 Anakiwa Road, RD1, Picton, 7281. We are a big green farm shed on the corner of Queen Charlotte Drive and Anakiwa Road. Driving Times – Havelock 20 minutes, Picton 30-40 mintues, Nelson 75 minutes.
Q: Can I leave my vehicle and/or excess luggage at your base?
A: Yes, you can store excess luggage at our base and we have a large car park to leave your vehicle.
Q: What is the address for our GPS?
A: 8 Anakiwa Road, RD 1, Picton, 7281 should work on all devices.
Q: What is your Cancellation policy?
A:We understand that travel plans vary due to a variety of reasons. However, we ask you to understand that we may have turned away others for those reserved places, particularly as we are a small company. We will also have incurred expense in processing the enquiry and bookings.
Full refund will be given if we (Sea Kayak Adventures) cancel any trip due to safety concerns or weather conditions do not allow the trip to depart.
If you cancel more than 48 hours out, we will refund you in full.
If you cancel within 12 – 48 hours of trip departure, we will keep the 20% deposit.
No shows or if you cancel within 12 hours of trip departure, you will be charged in full.